Patients in Faribault can now reach the Mayo Clinic Health System nurse line 24/7. A registered nurse will work with the caller to assess their symptoms and help determine if medical attention is needed or if the condition can be addressed over the phone.
Specially-trained registered nurses utilize medical information backed by the expertise of Mayo Clinic to help answer the questions of patients who call. Nurse line nurses are able to access the patient’s medical record, so they have information on prior health issues and prescriptions available at their fingertips to assist patients in getting the right care for their conditions. Prescriptions can be offered for some conditions assessed during the phone call and sent to be filled at the pharmacy of the patient’s choice, saving them the time and expense of a clinic visit.
Mayo Clinic Health System’s nurse line does not replace calling 911 in an emergency. To learn more about the nurse line, visit mayoclinichealthsystem.org.