Mayo Clinic Health Systems has announced that it will begin outsourcing its transcription services in southeastern Minnesota early next year, the result of which will be the loss of 82 jobs, including 17 in Owatonna and four in Faribault.

“We are transitioning our transcription services to another provider — a private company that specializes in the service,” said Kristy Jacobson, a public affairs specialist with Mayo Clinic Health System.

The other provider is the Madison, Wis.-based Amphion Medical Solutions. The transition is expected to be completed by March 31, 2014.

A transcriptionist is a person who transfers or transcribes from audio to written form. And though the services have been in demand, the industry is changing, Jacobson said.

“New technologies are constantly being developed that will ultimately reduce the demand for transcription services,” Mayo said in a statement released Friday.

In addition to the 17 jobs in Owatonna and four in Faribault, several other clinics in the region will experience cuts

The southeastern Minnesota clinic being hit the hardest will be Albert Lea, where 26 transcriptionists will lose their jobs. Austin will lose 18, Lake City eight, Red Wing five and Cannon Falls four.

Friday’s announcement comes on the heels of an October announcement by Mayo that it was laying off 42 transcriptionists in southwestern Minnesota. Those layoffs will be effective on Jan. 6, 2014.

In its statement, Mayo said that its human resources representatives will meet with the transcriptionists who are losing their jobs to help them, perhaps finding them other jobs inside the Mayo Clinic Health System.

In addition, Jacobson said, Amphion has expressed interest in hiring some of the laid-off transcriptionists.

Reach Managing Editor Jeffrey Jackson at 444-2371, or follow him on @OPPJeffrey

Reach Managing Editor Jeffrey Jackson at 444-2371, or follow him on @OPPJeffrey

Jeffrey Jackson is the managing editor of the Owatonna People's Press. He can be reached at 507-444-2371 or via email at

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